CGV

General conditions of sale

• Sale of goods and services remotely.
• We sell specialized games, prices are established according to availability and prices generally observed in the sector.
• Games may be subject to occasional promotions.
• We use the payment methods offered by Stripe and Amazon Pay services.
• Payments must be made at the time of purchase.
• Article L441-10 of the French Commercial Code. The customer has 30 days following receipt of the goods to pay the invoice.
• Beyond 30 days, late payment penalties may apply.
• Late payment penalties are a financial penalty that applies for each day of late payment.
• The penalty rate depends on the key rate of the European Central Bank (ECB).
• A fixed compensation for recovery costs is also applied. Its amount is equal to €40.
• Deliveries are made by the carrier chosen at the time of purchase.
• Delivery times depend on the carrier chosen at the time of purchase.
• Shipping times are two business days for products and there is no shipping for services.
• You can contact us directly through our contact form for all claims requests.
• You can use a mediator for all claims.
• You can request the deletion of all your account data by contacting us.
• We are a sole proprietorship in the name of Ludovic Desmares.
• RCS registration number: 929 088 623 R.C.S. Troyes.
• Applicable commercial law and competent court of Troyes.
• You can obtain a refund in the event that the game arrives in a condition that does not allow its use.