Delivery

Shipments and returns

Your pack shipment

Packages are shipped within 2 business days after receipt of payment. They are shipped via the carrier of your choice with a tracking number. We are not responsible for the delivery times of different carriers.

Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary depending on the total weight of the package. We recommend that you group all your items in a single order. We cannot group two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your items are properly protected.

Returns are the responsibility of the customer. Please contact us before submitting a possible dispute to the payment services because we will do everything to satisfy you, as far as possible.

We are aware that it is very annoying to receive a game damaged by transport, that is why we take great care of the packaging, it has a cost but it is a priority for us.